What are web forms?

Digital web forms are electronic versions of paper forms that are designed to be completed and submitted online. They can be used for a variety of purposes, such as collecting information from customers, employees, or other stakeholders.

Digital forms can be accessed via a web browser or mobile device, and typically include features such as:

  • Input validation: Digital forms can be designed to validate input in real-time, ensuring that users provide the required information and that it is formatted correctly.
  • Conditional logic: Digital forms can be designed to show or hide fields based on the user's responses, allowing for a more personalised and streamlined experience.
  • Integration with other systems: Digital forms can be integrated with other systems, such as databases or CRMs, allowing for automated data entry and reducing the risk of errors.
  • Electronic signatures: Digital forms can include electronic signature capabilities, allowing users to sign and submit the form without having to print, sign, and scan a physical copy.
  • Accessibility: Digital forms can be designed to be accessible to users with disabilities, by designing for assistive technologies like screen readers.

Why is it important?

Digital forms can streamline data collection processes, reduce errors, and improve  user experience. They can be used in a variety of industries and contexts, from online registrations and surveys to online job applications and payment processing. Online forms simplify the way we interact with the NSW public and improve the user experience by allowing submissions across multiple devices and platforms from anywhere in the world. 

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FormAssembly is the Digital Experience and solutions endorsed digital form platform. This Rapid Start component allows FormAssembly forms to be embedded onto websites, which display responsively across all browsers.